About Us

Melo Associates is the ultimate hiring hub for Revenue roles with a focus on Customer Growth.

Melo Associates is the ultimate hiring hub as a revenue talent firm and the recognized leader in Revenue and Customer Growth hiring.

Since 2016, high-growth companies have chosen us to deliver top-tier talent. We place individual contributors, middle managers, and executives across Customer Success, Professional Services, Support, Sales, and beyond. These are the functions that protect and expand revenue at every stage.

We are an award-winning firm, but even more proud of the trust we have built. We contribute to the community through thought leadership, hands-on events, and practical tools. These resources help teams hire smarter and grow stronger. We do not just keep up with industry shifts. We help shape them.

The pearl in our logo reflects our commitment to integrity, clarity, and loyalty. These values shape how we operate and how we show up for our clients and candidates.

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Our mission is to create opportunities that are mutually beneficial, embracing the strengths and values of both individual and organization, ensuring professional satisfaction is a two-way street.

Swati Garg, Founder and CEO

Swati Garg is a female serial entrepreneur who started her first venture in 2016 when she brought to life her vision of Melo Associates, the ultimate hiring hub specializing in Revenue Protection and Expansion roles. In alignment with her emphasis in Customer Success, she also co-founded CuSP: A Chicago Customer Success Community, designed to build a robust Customer Success community through knowledge sharing, networking, and regular meetups.

Swati, individually and on behalf of Melo Associates, has been highlighted across multiple platforms including being named one of SmartKarrot’s Top 50 Customer Success Influencers, one of USA Today’s Top 10 Recruiting Experts, was featured in Yahoo! Finance, and Melo Associates was named a 2023 Stevie Awards Winner. Swati was also named a (Top 100) 2023 & 2024 ‘SuccessCoaching Customer Success Thought Leader’ as well as a (Top 25) 2024 EverAfter ‘Most Creative Customer Success Leader.

When Swati is not running Melo Associates she is creating something new or thinking about what else she can create, traveling, speaking, trying new restaurants, or spending time with her friends and family.