by swatigarg319@gmail.com | Oct 13, 2024 | Uncategorized
Navigating the Customer Success Job Market: Tips for Job Seekers and Hiring Managers This article first appeared on South Asian Success Hi everyone! I’m Swati Garg, Founder & CEO of Melo Associates, where we take pride in being the leaders in Customer Success and...
by swatigarg319@gmail.com | Jun 10, 2024 | Uncategorized
Customer Experience as a Differentiator Written by Lindsay Lynch, Senior Recruitment Consultant for Melo Associates In today’s hyper-competitive SaaS market, Customer Experience (CX) is beyond customer satisfaction; it’s become a critical differentiator,...
by swatigarg319@gmail.com | Apr 26, 2024 | Uncategorized
When Does Your Organization Need an Interim, Fractional or Advisory Customer Success Leader? Written by Lindsay Lynch, Senior Recruitment Consultant for Melo Associates In the constant pursuit of growth, companies of all stages face challenges in building a strong...
by swatigarg319@gmail.com | Feb 13, 2024 | Uncategorized
What skills do customer success professionals need in 2024? This article first appeared on ChurnZero How will customer success jobs, and the skills they require, evolve in 2024? In the following guest post, Swati Garg founder and CEO, and Lindsay Lynch, senior...
by swatigarg319@gmail.com | Feb 3, 2023 | Uncategorized
Winning Over Customer Success Talent: Four Ways to Build a Better Interview Process This article originally appeared on ChurnZero Having a strong interview process is imperative to finding quality Customer Success candidates who are the best fit for your organization....
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